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CloudInfoSoft is an international IT firm. Consistent with our obligations as professionals, we are dedicated to maintaining high standards of confidentiality regarding the information provided to us. CloudInfoSoft adheres to certain privacy principles to ensure the confidentiality of the Personal Information entrusted to us. This Privacy Policy has been prepared to affirm our commitment to maintaining the privacy of our clients and others and to inform you of our practices concerning the collection, use, and disclosure of Personal Information (as defined below) collected by CloudInfoSoft.
For this Privacy Policy, “Personal Information” means any information provided to CloudInfoSoft, recorded in any form, about an identifiable individual, or an individual whose identity may be inferred or determined from the information. This Privacy Policy does not cover any information, recorded in any form, about more than one individual where the identity of the individuals is not known and cannot be inferred from the information (“Aggregated Information”). CloudInfoSoft retains the right to use Aggregated Information in any way that it reasonably determines is appropriate.
CloudInfoSoft takes the protection of Personal Information seriously. Our obligations as professionals are governed, in part, by the principles of confidentiality, which impose strict duties and obligations regarding the confidentiality of the information provided to CloudInfoSoft by its clients. These obligations apply to all professionals, employees, contractors, and agents who provide services in connection with our delivery of services to our clients. CloudInfoSoft observes these requirements strictly. CloudInfoSoft also observes other applicable laws, including privacy laws, in all jurisdictions within which CloudInfoSoft operates.
To ensure that CloudInfoSoft always complies with its obligations to protect Personal Information, CloudInfoSoft has appointed a Privacy Officer who may be reached by email at contact@cloudinfosoft.com. If you ever have any questions, complaints, or concerns about CloudInfoSoft's Privacy Policy or your Personal Information, you may contact the Privacy Officer or the CloudInfoSoft professionals with whom you have a relationship.
As a general rule, all information concerning the business and affairs of a person or organization acquired (1) for the purpose of determining whether CloudInfoSoft will enter into a professional relationship or (2) in the course of a professional relationship shall be held in strict confidence and not revealed to anyone unless expressly or implicitly authorized by the person or organization concerned. A professional relationship develops when CloudInfoSoft agrees to be retained to provide services to an individual or organization. To protect their own interests, individuals or organizations should not send confidential information to CloudInfoSoft until they have had a direct discussion with a professional at the firm regarding the retention of CloudInfoSoft to provide services.
In the course of its relationship with you, CloudInfoSoft will need to collect, use, and sometimes disclose various types of Personal Information for various purposes associated with the scope of the work as directed by you or your organization. Given the nature of CloudInfoSoft's services, it is impractical to list all of the types of Personal Information that may be collected, used, or disclosed. When Personal Information is requested from you, CloudInfoSoft will always explain the purpose for which it is needed. Under no circumstances will CloudInfoSoft sell, trade, barter, or exchange for consideration any Personal Information it has obtained. You may be assured that CloudInfoSoft will only collect Personal Information that is necessary for the following purposes:
Establishing your identity and compliance with “Know Your Client” regulations: This may require you to provide your name, address, employment/business information, and legally mandated forms of identification.
This will include the collection of names, addresses, banking, and/or financial details. Provision of Services/Products: This will include any Personal Information necessary to provide services requested by you or your organization. We may also analyze the Personal Information provided to us to offer you additional services or products. You may, at any time, advise us that you do not wish to receive such information from CloudInfoSoft.
CloudInfoSoft may collect your Personal Information in many forms (hard/soft copy, electronically, facsimile, telephone conversations/recordings, etc.), but will only do so by lawful means and only for necessary purposes that have been disclosed to you.
CloudInfoSoft provides clients and others with general access to public websites and restricted access to extranets. Our web servers and authorized third-party providers track general information about visitors such as their domain name, IP address, and time of visit. CloudInfoSoft's web servers also collect and aggregate information regarding which pages are being accessed as well as information volunteered by visitors through online surveys or subscriptions to electronic newsletters. This information is used internally, only in aggregate form, to better serve visitors by helping us to:
Improve the content of our website During the course of an individual's use of the Internet, he or she will encounter “cookies” in the normal course. Cookies are small files or pieces of information that may be stored in a computer's hard drive when an individual visits a website. CloudInfoSoft uses cookies. Most Internet browsers are initially set to accept cookies. If you do not wish to accept cookies, you can set yours to refuse cookies or to alert you when cookies are being sent.
Personal Information collected in any form will only be retained by CloudInfoSoft so long as it is required: a) for the purpose for which it was collected; b) to be retained by law; c) to address any issues that may arise at a later date. When your Personal Information is no longer required for these identified purposes, CloudInfoSoft uses secure procedures to destroy, delete, erase, or convert the Personal Information into an anonymous form.
Your provision of Personal Information to CloudInfoSoft means that you agree and consent that we may collect, use, and disclose your Personal Information under this Privacy Policy. If you do not agree with these terms, you are requested not to provide any Personal Information to CloudInfoSoft. Certain services can only be offered if you provide Personal Information to CloudInfoSoft. If you choose not to provide us with any required Personal Information, CloudInfoSoft may not be able to offer you those services. Consent may be given in different ways such as: a) expressly by signing a document, agreeing through electronic means, or verbally; or b) impliedly by providing the Personal Information voluntarily.
There may be circumstances where you have provided Personal Information for an identified purpose, and CloudInfoSoft later needs to use that information for a different purpose. In such circumstances, CloudInfoSoft will seek your consent to use the information for the new purpose.
Please note that there are circumstances where the use and/or disclosure of Personal Information may be justified or permitted or where CloudInfoSoft must disclose information without consent. Such circumstances may include:
Where required by law or by order or requirement of a court, administrative agency, or other governmental tribunal;
Where CloudInfoSoft believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety, or property of an identifiable person or group; Where it is necessary to establish or collect monies owing to CloudInfoSoft; Where it is necessary to permit CloudInfoSoft to pursue available remedies or limit any damages that CloudInfoSoft may sustain; or Where the information is public. Where obliged or permitted to disclose information without consent, CloudInfoSoft will not disclose more information than is required.
You have the right to revoke your consent to the collection, use, and disclosure of your Personal Information at any time. However, revocation of your consent may result in our inability to provide services to you. We will discuss with you the reason we need your Personal Information and why the revocation of your consent affects our ability to provide the service or product to you.
Currently, CloudInfoSoft holds Personal Information principally in the cities in which CloudInfoSoft has offices or production facilities and nearby municipalities where off-site storage facilities may be located. CloudInfoSoft allows certain authorized third-party providers to track and store certain information about visitors to CloudInfoSoft websites (namely domain names, IP addresses, and page views as described above), and such information will be stored outside of your home country if the third-party provider is located outside of your home country. Personal Information is always subject to the local laws of the jurisdictions within which it is collected, used, disclosed, and/or stored, and may be accessed by governmental authorities in those jurisdictions.
Personal Information may also be subject to transfer to another organization in the event of a merger, change of ownership, obtaining insurance, or financing. This will occur only if the parties have entered into an agreement under which the collection, use, and disclosure of the information are restricted to those purposes that relate to the business transaction, including a determination of whether or not to proceed with the business transaction, and is used by the parties to carry out and complete the business transaction.
CloudInfoSoft has taken steps to maintain adequate physical, procedural, and technical security regarding its offices and information storage facilities to prevent any loss, misuse, unauthorized access, disclosure, or modification of Personal Information (“Data Breach”). CloudInfoSoft further protects Personal Information by restricting access to those individuals that the management of CloudInfoSoft has determined need to know that information to provide services. All CloudInfoSoft professionals, staff, contractors, and agents are provided with training on maintaining the confidentiality and protection of the Personal Information provided to CloudInfoSoft.
